Responsibilities:

• Prepare instruction manuals
• Present technical information in easy-to-understand language for both technical and non-technical audience
• Have technical accuracy in writing user documentation
• Work together with subject matter experts to create software documentation
• Take existing and potential content and improve it
• Create product manuals with screenshots and tutorials
• Write documentation for internal teams such as developers and programmers
• Communicate complex ideas in a concise manner
• Check technical material for consistency and accuracy
• Conducts user testing, to ensure that documentation is accurate and suitable for the end-user

Requirements:

• Bachelor’s degree or higher in Information Technology, Computer Science, Journalism, Communication, English or other related disciplines
• 2+ years of proven experience in writing technical documentation
• Understand and explain complex technical concepts
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Excellent technical writing skills
• Excellent verbal communication skills
• Proficient in mark-up, mark-down languages
• Familiar with software development, version control tools (Android Studio, Git, Git hub), screenshot tools (Greenshot), and documentation generators (Sphinx)
• Proficient in Microsoft Word
• Detail-oriented
• Knowledge of payment, EMV is a plus

Apply Online

Attach Resume*

Submit