Responsibilities:

• Developing the monitoring criteria and manage the development of multi-dimensional Datamart of debt collection such as customer segments, products, debt collection channels, and collection officers (including Debt Collection Productivity), according to management requirements.
• Developing the cost allocation bases, debt collection – related policies and procedures for financial management.
• Build financial indicators and develop methodology or models to measure operation efficiency and support for management and decision-making.
• Proactively provide analysis and comments to objectively advise BOD/BOM on opportunities to improve or optimize efficiency or consult on financial impacts of the debt collection’s proposal or initiatives
• Provide financial information about debt collection activities to relevant parties.
• Participate in giving professional opinions and supporting references on financial results in building a strategic plan for bank-wide debt collection activities.
• Participate in budgeting for debt collection activities and consult on establishing operational goals/KPIs following the overall strategy and direction of the organization and BOD/BOM.
• Monitor the progress and forecast the ability to implement the business plan to have timely warnings for the management.
• Monitor and control the spending, proposal and adjustment of the budget.
• Provide professional opinion, consult or decided per authorization on proposal on some matters such as incentives, outsourcing services, cooperation and sales agreements, investment activities, projects for debt collections.

Requirements:

• Bachelor’s degree in finance and have at least 3 years of experience in the same field, Experience in banking industry and understanding debt collection operations is a plus.
• Have at least 5 years of experience in team management and team development, with the ability to lead and influence.
• Solid understanding of development performance management reports and analysis based on multidimensional data and information, performance measurement indicators, and financial models
• Ability to work under pressure, ability to efficiently develop strong working relationships with multiple parties, and multi-tasking.
• Good logical thinking, proactive in exploring, developing, and innovation toward efficiency
• Disciplined in work management, strong problem-solving skills
• Good presentation and consolidation skill, boldly expressing professional opinions
• Excellent communication skills – both written and verbal in English (the Chairman of the Debt Collection Council is an expat).
• Proficient in Microsoft Office software, sensitive in the ability to organize and analyze big data

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