Responsibilities:

• Oversees quality assurance of all academic and mentorship programs
• Ensures all curricula and student meeting plans are current and ready; all Education and Operations Consultants are properly trained to consult to standard; and all student reports, parent-teacher conferences, and other admin tasks are completed to standard
• Supervises the timely planning, coordination, and execution of application seasons and campaigns
• Coordinates, leads and oversees the R&D of new curricula to support both Senior and Non-Senior student development in PAV and PAT
• Responsible for the daily operations of all team members within Department
• Coaches and mentors Education Consultants to develop and implement strategies and plans to help students (clients) meet their educational goals
• Collects and analyzes customer feedback to improve the quality of our academic programs and customer service
• Coordinates with Marketing to provide localized marketing support and generate student leads
• Creates and implements systems and processes to ensure priorities of work are being completed to standard
• Ensures Department is resourced and staffed to execute all required operations
• Oversees talent development and management of team members as well as coordinates with HR in identifying and forecasting future staffing needs, and ensures on team members’ well-being, to include compensation and benefits, leave, etc.
• Enforces all company standards and policies
• Provides sales support by meeting with and helping close customer leads
• Works by, with, and through Centers to implement Admissions Consulting programs to a high-level standard
• Consults up to six (06) active student cases

Requirements:

• Bachelor’s degree from an accredited 4-year academic institution
• +5 Years experience directly working with students in a college counseling capacity (both admissions consulting and extracurricular coaching)
• Strong background related to college admissions processes, financial aid, and student resources
• Management experience in the education industry
• Strong leadership & interpersonal skills
• Excellent organizational, problem-solving, analytical & time-management skills

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