Responsibilities:

Sales:

• Existing business developed & retained
• New Business acquired
• Make regular outside sales, telesales and send marketing materials to prospects
• Research local market to identify and qualify potential business opportunities
• Apply the Telephone Appointment Getting (TAG) approach to telephone sales to establish contact with the prospect clients
• Monitor competitors’ activities & industry trends in the area
• Develop close business relationships and establish on-going recruitment needs of clients
• Identify ASK: Attitude, Skills and Knowledge of the job from the clients to faciliate effective recruitment drive
• Market good candidates to potential clients

Customer Service:

• Service level to clients
• Candidate management
• Apply the HappyHires’ recruitment process and profiling tool to select the candidates
• Prepare the resume of the candidates and present to clients
• Use persuasive ability to sell the job (base on key skills) to the applicant, and the applicant to the client
• Be involved in salary package negotiation communicate all requirements of the job to the applicants
• Conduct reference checks
• Provide career advice to candidates and market trends to clients as part of service
• Apply candidate retention program to build relationship with candidates

Candidate Management:

• Identify core candidates and implement appropiate methods to attract them
• Interview candidates within corporate guidelines to establish strengths, skills and requirements
• Register core candidates within corporate and legal requirements
• Minimise time spent with non-core candidates
• Accurately interpret clients’ person specification and identify suitable candidates through effective job matching
• Use persuasive ability to sell the job to the candidate and the candidate to the client
• Communicate all requirements of the job to the candidate
• Provide face-to-face, pre interview advice to all candidates
• Follow up all replacements to ensure retention of fee
• Develop and maintain good relationships with core candidates to ensure loyalty

Administration 10%

• Updated database
• Maintain accurate and complete records on all clients and candidates into database
• Ensure continuous growth of the candidate database whilst maintaining its intergrity throughout all dealings
• Ensure prompt billing and collections

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